This success case outlines how ESB Networks manages the full lifecycle of every smart meter deployed across our estate, based on a single traceable meter approach.
We apply a cradle-to-grave model where each meter is tracked end-to-end, from vendor dispatch, through warehouse storage, installation at premise, and into daily operation. This includes ongoing visibility of reads, communications performance, and event management, as well as exchanges for both technical and non-technical reasons, right through to end-of-life via quality assurance or warranty processes.
The model is built on a single-use deployment approach aligned with GDPR, physical security, and cybersecurity requirements, ensuring full traceability and auditability at all stages.
As a result, we have complete visibility of the smart metering estate, past and present, supporting strong operational control, improved quality management, and regulatory compliance.
